Last month I bought 2 pairs of platform shoes. They were rather costly but I felt comfortable in them and they look quite pretty. So I didn’t mind paying the price because I could hardly find suitable platforms.
The guy at the store told me they provide lifetime warranty on their shoes and I just nodded along. It didn’t seem important.
But when a piece of rubber in the shoe gave way and caused the shoe to fit loosely around my ankles, first thing I did was to bring it back for repair. They did it graciously alright but with a non-matching coloured rubber piece. I wasn’t too pleased with it but was running out of time. So I took the shoes with me but promised to return them for another fix when they’re “correct coloured” rubber piece comes in! I think the guy almost fainted at my fussiness 
